MD Survey Services Ltd Privacy Policy

At MD Survey Services Ltd we take the protection of your personal data seriously. This privacy policy explains how we collect, use, and store your data when you interact with us.

Data Collection:

- We collect personal data, such as name, email address, phone number, and property details, when you:
   - Request an EPC assessment
   - Contact us for information or support
   - Use our website or services

Data Use:

- We use your personal data to:
   - Provide EPC assessments and related services
   - Respond to your inquiries and requests
   - Improve our services and customer experience
   - Comply with regulatory requirements
   - We will not share your personal data with third parties without your consent, unless required by law

Data Storage:

- We store your personal data securely
- We retain your data for 6 years to fulfill our contractual obligations and comply with regulatory requirements

Your Rights:

- You have the right to:
   - Access your personal data
   - Rectify or update your data
   - Erase your data (right to be forgotten)
   - Restrict processing or object to processing
   - Data portability

Changes to this Policy:

- We may update this policy to reflect changes in our business or regulatory requirements
- We will notify you of any significant changes

Contact Us:

- If you have questions or concerns about our privacy policy, please contact us at info@localepcs.co.uk